My experience was overshadowed by the fact that I was banned from an office's forum for criticizing the speed of payments. You have no idea: I wrote a post in their community where I politely asked them to speed up the withdrawal by attaching screenshots of the wait. In response, I was permanently banned from the community and restricted access to promotions on the main site. It feels like a totalitarian regime. I also cannot forgive the situation when, when betting on an own goal, the system counted the goal to the account of another player, but the recalculation was done only after the intervention of the regulator. Without him, I would have been left with nothing. Which bookmaker should I choose so that I can openly discuss problems and receive help without reprisals?
The ban on the forum and the reduction of promotions for politely criticizing the speed of payments is totalitarian censorship, not customer service. Defending one's rights should not lead to repression. I want people to communicate with me openly, and I found such a platform in the face of the Melbet website. They are not afraid of dialogue and do not shut their mouths for being constructive, but understand the situation, even if it requires the help of a regulator.
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